Prospair Support

Real help for your shared budget.

Tell us what happened, what you expected, and the household feature involved. Please do not send bank passwords, full account numbers, or payment-card details.

Email hello@prospair.app

Getting started

Create a household, invite your partner, or bring over YNAB and bank history.

Budget questions

Get help with funds, expected income, approvals, and carry-forward balances.

Banks and billing

Troubleshoot bank connections, transaction updates, Plus access, or billing.

Privacy choices

Request access, correction, export, or deletion of account information.

Helpful details to include

Your Prospair account email and household name.
The page or feature where the issue occurred.
The approximate date and time, including your time zone.
Any visible error message, with sensitive numbers removed.

Privacy or account deletion

Use the dedicated request page so we can verify your identity, explain what happens to shared household records, and track the request safely.

Account-deletion requests